MINISO - Healthy and safety training

Comprehensive safety training for all staff

Ladder Safety Pallet truck Fire Safety Run Hide Tell Hot/What (Network Rail stores only)

Welcome to the Miniso Health & Safety Training Page

At Miniso, your safety at work is our top priority. This training page is designed to help you understand the key Health & Safety practices that keep you and your colleagues safe every day.

Here, you’ll find a range of topics covering everything from proper lifting techniques and fire safety to emergency procedures and workplace hygiene. Each topic includes clear instructions, helpful tips, and interactive content to make learning easy and engaging.

To get started, simply click on any of the Health & Safety topics above. Remember, taking the time to complete this training not only keeps you safe but also helps create a safer, healthier environment for everyone at Miniso.

Ready to get started? Explore the topics above and take the first step toward a safer workplace—your safety matters!

🪜 Ladder Safety

Key Procedures: Inspect ladders before use, ensure stable footing, maintain three points of contact, never overreach, and always wear non-slip footwear.

Do’s: Place ladders on even surfaces, secure when possible, keep tools in a belt.

Don’ts: Never exceed load rating, don’t stand on the top rung, never move a ladder while in use.

Assessment & Sign-Off

Please complete the quiz and sign-off form below.

🚚 Pallet Truck Safety

Key Procedures: Check pallet truck for faults, use correct posture, keep loads balanced and stable, move at safe speeds, and never exceed capacity.

Do’s: Wear safety shoes, push rather than pull where possible, communicate in busy areas.

Don’ts: Don’t overload, don’t leave in walkways, never use on unsuitable surfaces.

Assessment & Sign-Off

Please complete the quiz and sign-off form below.

🔥 Fire Safety

Key Procedures: Know alarm points, evacuation routes, and assembly points. Only use extinguishers if trained and safe to do so.

Do’s: Raise the alarm immediately, assist customers calmly, close doors behind you.

Don’ts: Never use lifts during fire evacuation, don’t re-enter until cleared.

Assessment & Sign-Off

Please complete the quiz and sign-off form below.

Run Hide Tell

In the unlikely event of a terrorist attack, remember to follow RUN HIDE TELL – guidance which can be applied to many situations and places. Guidance issued by Counter Terrorism Policing for members of the public.

Assessment & Sign-Off

Please complete the quiz and sign-off form below.

HOT and WHAT protocols (For stores under network rail)

HOT and WHAT protocols should be memorised to uphold our obligation as tenants in Network Rail premises.

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Assessment & Sign-Off

Please complete the quiz and sign-off form below.